When you’re looking for personal care, it’s easy to get lost in all the jargon. The different terms for care options can sound overly vague, especially if this is the first time you’ve had to learn about them. You may be wondering whether Health Home Services are different from home care or assisted living and if they will provide the kind of support you seek.
At Sunrise, we’re here to help clarify confusion around your care options. Below, we explain what Health Homes are and what’s included in their services.
What Are Health Homes?
Despite the name, Health Homes are not places. A Health Home is a set of services to support people of all ages with chronic conditions and at least two medical or social service needs. This program coordinates the health and social services a person needs to improve their quality of life.
While Health Home Care Coordinators meet with clients in their homes, they do not provide direct hands-on care, wound care, physical therapy, or occupational therapy. Health Homes are not the same as home care. They only coordinate and facilitate care services from other providers.
Health Home services can help the client understand and manage their health concerns. Often, they can reduce avoidable visits to hospitals and emergency rooms.
What’s Included In Health Home Services
Health Home Care Coordinators typically meet with the client to develop a health action plan. From there, they stay in touch with the client and the agencies that support them.
A Health Home Care Coordinator takes action to promote health and support both the client and their family. They refer clients to community and social support services when needed. They also plan transitions into and out of hospitals or other care facilities.
There are six types of Health Home Services:
- Comprehensive Care Management: Health Home Care Coordinators assess their clients’ needs, identify gaps in services, and find needed support services.
- Care Coordination: Care Coordinators help their clients navigate the care they need, support their participation in care, and communicate with care providers. They also coordinate non-clinical support for food, housing, and transportation as needed.
- Health Promotion: Care Coordinators monitor progress toward the goals in their clients’ health action plan. They speak face-to-face with each client, their family, caregivers, and other providers. They also help with scheduling health appointments, support social connections to community networks, and provide wellness and prevention education based on the client’s goals and chronic conditions.
- Comprehensive Transitional Care: When a client transitions between levels of care, Health Home Care Coordinators help facilitate services for the client, their family, and their caregivers. They follow up with healthcare providers, ensure discharge orders are followed, and help the client access the services and equipment they need.
- Individual and Family Supports: Care Coordinators often find resources to help clients and their families. They communicate and share information on healthcare issues, client rights, and advance directives.
- Referrals to Community and Social Supports: Care Coordinators identify, refer, and help clients access relevant services to support their health action plan. They also help their clients apply for or maintain eligibility for health care and social services.
Home Health Eligibility and Certification Rules
Not everyone is eligible for a Health Home. To receive these services, you must:
- Have a serious chronic condition
- Be at risk for a second serious chronic condition
- Have a serious health issue that typically requires more than one service provider
- Have Medicaid and/or Medicare coverage
Health Home Care Coordinators must complete two days of training before they can be certified to work in Washington State. They must also take training on database platforms for each Managed Care Organization, annual confidentiality and data security training, and other state-mandated trainings.
Looking For Health Home Services in the Puget Sound Area?
If you are looking for a Health Home partner, get in touch with Sunrise today.